L192 has been known to be the best shopping platform in Cambodia, serving hundreds of thousands of online shoppers since 2010. Being the very first pioneer of Cambodia online platform, we have gained enormous support from our customers and became the most trusted online shopping platform whose sole purpose is to deliver the best customer service, fulfillment and after-sales services.
| Fee Types | Description | Amount |
|---|---|---|
| Inventory Storage Fee | Fee for storing products in our warehouse is posted at the end of the month based on the total volume in (M3). The volume and fee are calculated daily. | $0.50/cbm/day $0.25/cbm/day |
| Handling Fee | Fee for services such as picking up, packing, handling, customer service and product returned is posted when a product is successfully delivered to the buyer. | $0.25 + $0.05/KG (>3KG) |
| Pickup Fee | Fee for stores/sellers that do not store the product in L192 warehouses requiring L192 to pick up the product when there is an order | $0.25 +$0.1/KG (>3KG) |
| Delivery Fee | The fee is posted when a product is successfully delivered to the buyer. | $0.00 |
| Product Entry Fee | The fee is posted if the seller/store requires L192 to upload products on their behalf. | $1/product |
| FBL Inventory Processing Fee | Unpack the shipment package, verify the dimensions and weight of the product, label each unit, and store each unit on L192 shelves. The fee is posted automatically when a shipment is successfully processed. | $0.025/unit |
| FBL Inventory Removal Fee | Collect all the units to be removed from L192 shelves, pack the units, and send to the supplier. The fee is posted automatically when a removal is successfully processed. | $0.05/unit |
| Unfulfillment | If a remote unit is paid for and the order is approved but (1) the merchant fails to fulfill (OOS), (2) a unit is returned due to the merchant’s mistake, or (3) the order is cancelled for delay in preparation, this fee is posted. | $0.25 per unit |
L192 charges a commission for every product sold on its platform. The fee is posted automatically.
| Sale Price | Commission |
|---|---|
| Less than $100 | 10% |
| Less than $300 | 5% |
| Less than $500 | 2% |
| $500 and above | 1% |
Exception: 20% commission will be charged over any products under categories below:
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